For families
How to choose a caregiver
Thoughtful steps to help you choose someone you're comfortable with, whether you're hiring care for your children, checking in on a parent, or arranging pet care at home.
Interview first
Talk by phone or video, then meet in person before care begins. Ask about experience with children the same ages as yours, with older adults, or with pets like yours.
Contact references yourself
Ask the caregiver for references and call them. Ask how long they worked together and whether they'd hire them again.
Confirm qualifications
If CPR, first aid, education, or other credentials matter to you, ask to see current documentation. Unless a profile says a credential was verified by NannyServices.us, it's self-reported.
Consider a background check
Arrange any background checks you consider appropriate through a reputable screening provider, with the caregiver's consent.
Discuss transportation carefully
If pickup, drop-off, or appointment rides are involved, confirm driving experience, insurance, child safety seats, mobility needs, authorized pickup persons, and mileage costs directly with the caregiver.
Agree on details in writing
Confirm dates, hours, rates, cancellation terms, number of children, and any transportation, swimming, or off-limits areas.
Share essential information
Leave emergency contacts, allergies, medications, bedtime or mealtime routines, your loved one's daily rhythm or your pet's feeding instructions, and written care instructions for the caregiver to follow.
Keep private details out of public posts
Don't publish a child's name, exact home address, medical details, or access instructions in a public care request — share those privately with the caregiver you choose.
Try a short first session
When possible, schedule a brief trial while you're nearby so your children, your loved one, or your pet can get comfortable.
Trust your instincts
If something doesn't feel right, keep looking. You can also report a concerning listing to us.